What is a Virtual Number?
A virtual number is a real phone number that allows for digital modes of input and output.
We use a long code as our virtual number. A long code is a traditional 10 digit phone number.
With our Cloud Web App (browser based), you can select one or thousands of virtual numbers in one account (more numbers are possible, send us an email) and send & receive messages on those numbers. You can also have voice calls forwarded to any number in the US or your supported country. We are adding more countries so check with support for updates.
To Add a Virtual Number:
Click on Settings on the primary navigation bar in your texting account.
Then click on Manage Numbers.
Click on Get Additional Virtual Numbers.
You can click on GET MORE to bring up the Virtual Number area code search tool. Select a number from the list and begin sending and receiving immediately. At this time you are limited to choosing a virtual number that is within your same area code as your SIM card. If you are looking for a specific area code, please consider using our cloud service.
To Delete a Virtual Number:
Click on Settings on the primary navigation bar.
Then click on the Account Detail tab.
Click on Delete Virtual Number and select the number you’d like to delete and click on OK.
Each virtual number on your account costs $1.00 per month (100 credits) per virtual number.